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System Administration
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Anyone can rent you a box, but how skilled is your tech support when you need it? HostGIS understands that your business requires careful monitoring for its health and safety; and for your peace of mind.
Hardware is cheap, but an expert system administration staff is priceless.
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| If you are using up your precious time thinking about when and how to install patches and updates, monitoring the
system continuously for security risks, and resolving problem after problem, then you may be jeopardizing critical
business strategy. No need to worry. Our system administrators will monitor your systems and perform
the day-to-day work necessary to minimize and resolve issues.
- Free high-priority upgrades of your system software, including PostgreSQL and MySQL databases, Apache webserver, PHP, and other sensitive components. We're on every announcement list, and some of the developer lists. Most of the time, your system is updated the same day the announcement comes out.
- Daily networked backups to our dedicated backup server. Backups are taken daily, and randomized tests are made twice daily. We typically have two weeks retention time. We rotate backups offsite for extra safety.
- All of the security features described on our security page
- System administrators available at very low rates for your sysadmin needs. See the support page for competencies and rates.
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True horror story: A local theater troupe was paying $6 per month for their hosting, and one day the site was down. It took 2 days to get in touch with their tech support. A hard drive had crashed, and the backups had never been tested. The entire site was lost, including thousands of photos, hundreds of user accounts, and years of discussion threads.
True horror story: One rent-a-box provider kept changing the customer's home directory, which of course broke all of their programs every time. They did this three times in three months, each time claiming that a hacker had made the change. Strangely, tech support never changed it back after "the hack" so the customer was down for 2 days each time.
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